Archive Old Customer Alliance Reviews

New 10 months ago

Businesses often undergo major transformation and old reviews no longer reflect the real customer satisfaction of the current situation. As a result, old negative reviews can have an on-going effect on the overall customer satisfaction portrayed.

It is now possible to automatically archive reviews which are older than 2 years, in order to give a more accurate representation of the real, current customer satisfaction of your business.

More information about this can be found here.

Simply manage the settings within the Data Management tab.