Semantic Analysis available in additional languages

Improvement 6 months ago

Because hotel guests are coming from all over the world and express their feedback in their respective languages, we now support the Semantic Analysis in the following languages:

  • Swedish
  • Romanian
  • Dutch
  • Turkish
  • Norwegian
  • Polish

This will help you to better filter guest feedback by language, hence a more accurate overview of your online reputation.

As a reminder, the Semantic Analysis enables you to identify recurrent words within the reviews you receive in order to give you a better idea of positive and negative mentions.

Navigate to the Semantic Analysis section in your Dashboard and find out this new add-on when you click on Filter.