Semantic Analysis available in additional languages
Because hotel guests are coming from all over the world and express their feedback in their respective languages, we now support the Semantic Analysis in the following languages:
This will help you to better filter guest feedback by language, hence a more accurate overview of your online reputation.
As a reminder, the Semantic Analysis enables you to identify recurrent words within the reviews you receive in order to give you a better idea of positive and negative mentions.
Navigate to the Semantic Analysis section in your Dashboard and find out this new add-on when you click on Filter.