Changelogfy Blog - How to build a great product with feedbacks (Page 4)

Churn: what it is and how to decrease the turnover of SaaS customers

Customer Retention

Churn: what it is and how to decrease the turnover of SaaS customers

The percentage of customer cancellation by percentage (%), known as churn, is an important metric in virtually all SaaS businesses. Therefore, it is essential to know, understand how it works and know what are the tools to work this indicator in favor of your SaaS products and / or services. When your

Customer Engagement

The importance of brand ambassadors for the success of SaaS products and services

In the previous article we talked about the main metrics of SaaS [https://changelogfy.com/blog/find-out-what-the-main-saas-metrics-are/], and today we decided to address an important indicator that shows if your company is on the right track: having customer loyalty. In this case, how satisfied is your customer with the deliveries

Find out what the main SaaS metrics are

Find out what the main SaaS metrics are

We have already talked a few times here on the blog about the important task of defining KPIs - Key Performance Indicator consistent and focused on business growth, using this tool in the management of your internal team, as well as to increase the engagement of SaaS products and services,

Changelogfy: how can we help your company?

Changelogfy: how can we help your company?

Keep the team up to date on updates made by developers - from the simplest to the most complex; increase the engagement of your SaaS product or service; and attract new users, retaining current customers. These are some of the advantages of maintaining a changelog, which has become an increasingly

How to get blog subscribers to read your new posts?

Customer Engagement

How to get blog subscribers to read your new posts?

The blog is an excellent communication tool, which aims to strengthen the relationship with customers and keep them always informed of what happens with your company and / or product and service. But, there is a big challenge to be overcome: how to make my readers read my posts and / or

How to use Repositories in Laravel Framework, not to repeat code

How to use Repositories in Laravel Framework, not to repeat code

One of the big problems in software development is code repetition, this adds a lot of difficulty when maintaining the project. So there is a concept in software development called DRY (The Don't Repeat Yourself), this concept proposes that you don't repeat your code, if you need to do the

How to organize your Laravel application with Website and Admin Panel

How to organize your Laravel application with Website and Admin Panel

Many projects have different parts in their structure, like a blog for example. You have the administrative part, where for example you will manage your posts, newsletters, schedule new posts and etc. However their administrative panel and the public part where their readers access are totally different, they depend on

How to automate customer engagement in your product

Customer Engagement

How to automate customer engagement in your product

We always talk about the importance of investing in tools to keep customers engaged. And, yes, we will always 'tirelessly' hit this key, because it is essential an effective and continuous involvement of users, which, in addition to generating a good frequency rate on your website, makes them interact with

Understand the main strategies to have satisfied customers

Customer Engagement

Understand the main strategies to have satisfied customers

The first question we should ask when we want to know the 'secret formula' to increase the company's monthly revenue or the MRR - Monthly Recurring Revenue, in this case, the revenue generated with service subscriptions, is: what are the preferences, difficulties or problems are my users having and how

What is product marketing?

What is product marketing?

As one of the leading names in the marketing world has already said, Philip Kotler: "winning a new customer costs 5 to 7 times more than keeping a current one". And, when we fail in the important task - keeping customers engaged in the SaaS product and / or service -,

Coronavirus: how to keep your body and mind healthy

Coronavirus: how to keep your body and mind healthy

Closed companies, schools and academies. Circulation prohibited in parks, beaches and shopping malls. Trips canceled. Even the recordings of global soap operas were suspended. It cannot be denied that the routine is missing for the first time. But, how about re-organizing life and acquiring new habits? With a special care

10 useful apps for those working at home

10 useful apps for those working at home

And, as we have already brought here, the coronavirus pandemic continues to force many companies to keep their staff working remotely. In this adaptation phase, where many professionals are far from the professional environment and allocated remotely, it is important to have an extra hand. Technology has been a real

Home Office: tips to keep PRODUCTIVITY and communication up to date.

Home Office: tips to keep PRODUCTIVITY and communication up to date.

And truth be told, thinking about productivity while working remotely was unbelievable for many people. Delivering results and keeping professionals engaged is even less likely. But, in the face of actions to contain the Covid-19 pandemic, there was no other way, adopting the home office became a reality for many

Covid-19: How Changelogfy can help your business

Covid-19: How Changelogfy can help your business

We are experiencing a real battle in the fight against the spread of the new coronavirus (Covid-19). And, to reduce this extremely viral contamination, some important steps are being taken, ranging from awareness campaigns on the importance of the simple act of washing hands to preventive actions to avoid crowds.

How to use the update notes for your internal team

How to use the update notes for your internal team

One of the great challenges of companies, regardless of segment or size, is working on a daily basis, assertive communication between all departments and loads, an essential task when it comes to increasing integration between employees and, consequently, a period of everyone's belonging. Endless meetings and unproductive meetings are still

How to retain customers
ensuring growth
a long term

How to retain customers ensuring growth a long term

Every year, the technological sector has new solutions to leverage the presence of companies and products with its users, and this has generated an increasingly competitive market, in which players go to great lengths to win new customers. In this race to increase its lead base, a metric ends up

How to differentiate a SaaS product from the competition

How to differentiate a SaaS product from the competition

When it comes to optimizing product and service processes in the online universe, IT specialists are already thinking about SaaS - Software as a Service , a solution that offers a number of advantages compared to traditional software, which requires large storage spaces , high investments with the payment of licenses, updates

Learn how to increase your user engagement

Product Featured

Learn how to increase your user engagement

One of the great challenges in the digital environment is to awaken and hold the attention of users, who have a universe of information at their disposal, or better, all at a click. As with any relationship, the first step in building a long and solid relationship is getting to

How Changelogfy Helps Improve Your Company Communication

How Changelogfy Helps Improve Your Company Communication

One of the biggest problems in today's businesses is communication. But this question can be very broad, because a company has several areas and communication in the sales team means one thing, communication between the CEO and company employees means something else, and so on. In this article I will

How setup custom domain SSL with Let's Encrypt for changelog pages

Software Engineering

How setup custom domain SSL with Let's Encrypt for changelog pages

This article introduces a sequence of more technical articles here on the Blog, articles I want to post more often. I will divide this article into three parts: problem, search, and solution. Problem I wish Changelogfy users could create their changelog pages in their custom domains, such as changelog.yourcompany.

How do I manage user feedbacks

Product Management

How do I manage user feedbacks

When you create Software as a Service (SaaS) one of the most important things is to listen to its users. After all you are building the platform for them to use, aren't you (sometimes) aren't you? Feedback comes in all sorts of ways, some really important and some less so,

How Stripe Enabled Me To Create a Global Startup

Business Development

How Stripe Enabled Me To Create a Global Startup

I always wanted to create a product or service that I could sell to all over the world, but I live in Brazil and if you didn't know here we have one of the most complex tax systems on the planet! Stripe is present in Brazil (private beta) since 2015

Why did I decide to create a solo startup?

Product Development

Why did I decide to create a solo startup?

Before i start telling you how i created Changelogfy, i want you to know that this is my second startup, the first startup was Doctor Engage [https://doctorengage.com], which was sold in April 2018. Due to these past 3 years i devoted full time to Doctor Engage along with